Automotive Dispute Resolution
Client Process Overview
At Automotive Dispute Resolution, our goal is to provide a clear, structured, and professional path toward resolving your automotive-related grievance. The following outlines what you can expect once your request is submitted.
1. Appointment SchedulingUpon receiving your request, you will be issued a secure link to schedule your consultation. You may select a video meeting through either GoToMeeting or Zoom.
2. Consultation With a Certified Resolution ExpertReview details provided, ask clarifying questions to fully understand the situation, determine next steps, and identify missing documentation.
3. Evaluation of Your GrievanceBy the conclusion of the consultation, you will have a clear understanding of whether your grievance is viable and what compensation (parts, labor, reimbursement) is reasonable to expect.
4. Next Steps and Follow-UpYou will receive an email outlining your next steps, dynamic procedural instructions, and guidance on proceeding.